Turn a failed filament print into a controlled incident record.
This workflow is for filament-extrusion (FFF/FDM) jobs. Mark what is visible, record exact machine and slicer facts, run one bounded test, and choose what to save or hand off. Resin and other processes need their own process-specific workflow.
Choose up to three patterns to investigate.
Select FFF observations that resemble the failed print. These remain hypotheses until a controlled test produces evidence.
Evidence Lab is ready. Open any capability to begin.
Keep this evidence trail recoverable.
Before Save incident, the incident draft exists only in this open page's memory and is lost on reload or navigation. Save incident sends the title, status, playbook identifiers, selected pattern IDs, chronology, four baseline fields, normalized photo-region coordinates, allowlisted slicer values, and calibration plan to the account endpoint. It does not send the selected photo or slicer file bytes or names. A successful signed-in save is associated with the account, carries release/version and hash metadata, and uses a stale-tab conflict check. Save baseline writes to this browser; Save incident also includes those baseline fields. Signed-in outcomes are saved to the selected account incident; guest outcomes stay in the browser.
Observe
Preserve what can be seen and when it changed before naming a cause.
01Browser-local photo regionMark the failed area without uploading the image.
The current marking step keeps the selected image in this open page's browser memory. Current incident, draft, export, and journal payloads use normalized region data rather than the image bytes or filename; review a handoff before sending it.
Drag across the photo to mark the evidence region, or use the keyboard-friendly center-region control.
The photo stays in this browser for marking. Sending photos to Print Analysis is temporarily unavailable; use its written-symptom preview instead.
Describe the print problem02Symptom chronologyRecord the last known-good point and recent change.
Context
Attach only the machine and slicer facts that can be stated exactly.
03Printer and material baselineSave an owner-approved local profile.
Saving is explicit. Only these four fields are retained locally; no account or server record is created.
04Slicer receipt importRead an allowlisted subset and cite the source keys.
Parsing is local. The original file, its name, and unknown keys are not retained. Allowed values may include private profile labels; review the displayed values before saving or sharing.
| Setting or command field | Observed value(s) | Source key or command |
|---|
Test
Generate one short run with a stop condition, then record the actual outcome.
05Calibration run packBuild a bounded sequence—not machine-ready G-code.
This pack never generates G-code or overrides printer safety limits. Confirm every value against the machine, material, and manufacturer guidance.
06Outcome journalRecord improvement without declaring causation.
This button saves the selected outcome in this browser only. Each entry is bound to playbook 2026.09.21. Clear local journal removes browser-only entries, not saved account outcomes.
No outcomes loaded.
Learn
Group owner-recorded incidents and choose evidence for a help draft.
07Recorded-outcome clustersGroup recorded printer/material/timing combinations.
Clusters group up to 50 outcomes from this browser's journal. Several outcomes can belong to one incident. Counts are not independent incidents or proof of causation.
Add at least one journal outcome to build a cluster.
08Community evidence handoffChoose exactly which facts enter a help draft.
Selected text is copied as entered, not automatically redacted. Remove private details in the source fields or the separate Community review before publishing. Building keeps the draft in this browser; nothing is published.
Review in Community opens a separate editable review flow. It never publishes the question automatically.
Handoff
Export observed facts separately from hypotheses and bind them to reviewed guidance.
09Provider repair briefExport a non-certifying technician packet.
Selected text is copied as entered, not automatically redacted. Remove private details from the source fields before copying or downloading. Building keeps the brief in this browser; nothing is sent to a provider.
The packet organizes supplied evidence. It is not a repair authorization, safety certification, warranty finding, or proof of root cause.
10Reviewed playbook releaseVersion and fingerprint the exact guidance in use.
- Active release
- 2026.09.21
- Reviewed patterns
- 20
- Content fingerprint
Calculating…- Release authority
- Checking server release…
- Change set
- Evidence Lab: local photo regions, chronology, baseline, slicer receipt, calibration packs, journal, clusters, and reviewed handoffs.
Saved outcomes, calibration sheets, drafts, and briefs name this release so later guidance changes cannot silently rewrite the evidence used at the time.